Skipt is open M-F 8:30am-4:30pm EDT/EST.

If you have questions or need help, contact us one of these ways:

Live chat

When an operator is available to chat, you'll see a "live chat" window at the bottom right of your screen. When no one is available, you can use that window to leave us a message instead.

Email support

At your convenience. Please note that we make every effort to reply to email inquiries within 1 business day, and if it is going to take longer to gather a response for you, we will try to let you know. You can email us directly or start a conversation by using the form on this page.

Phone support

Because we're a small operation, we're not always able to answer every call as it comes in. Live chat is a much better option for when you need immediate responses to your questions. That said, we're happy to talk on the phone and if we miss you, we'll call you back ASAP. 

Call 585-633-8787

Phone hours are 9:30am to 4:00pm, Monday through Friday

FAQs

Believe it or not, nearly all the questions we get (via chat, email, and phone) have answers waiting for you right here on the website. Find those here.